Do you have a reputation for ‘delighting your customers’? Is it the quality of your customer service, or the quality of the product/s you sell that makes your customers happy? Do you delight your customers in person or online – or both? If you ‘delight your customers’ in a way that you think deserves reward and recognition, then enter of the BIG Awards for Customer Delight.

Although the four Chambers of Commerce in Haslemere, Cranleigh, Farnham and Godalming have collaborated to design the BIG Awards programme, it is FREE TO ENTER and very much OPEN TO ANY BUSINESS in Waverley of any size and at any stage of growth, including not for profit trading organisations.

Two of our members,Tom Pearce of TJ Tree Care and Michelle Carrington of Haslemere Chiropractic, see great value to their businesses in entering the awards:

“Awards are a fantastic chance to reflect on what your business does well and a chance to be proud of what you have achieved. The process of applying is a great chance to reflect on your business and identify ways to do even better. Winner, finalist or simply an entrant – going through the awards process shows your customers and your team that you really care about what you do”. Michelle Carrington.

“We have decided to enter the Waverley BIG Awards as we belief that customer service will grow the business, In a highly competitive market place having an existing client selling us to a new client is a far more effective sell than any marketing we can produce.  As proof of this we have grown the business since 2011 from 1 person to 12 people to date with the aim of adding another two team members by this time next year.” Tom Pearce

And while you are at it, why not enter the President’s Award for Farnham, Godalming, Cranleigh or Haslemere and their local districts? We are looking to reward and recognise a well-rounded organisation which strikes a balance between delighting customers, engaging and developing employees, innovation and social / community partnership. If your organisation can demonstrate how it successfully balances these four dimensions, then enter the  Presidents BIG Awards 2018

Entry forms are available from the Waverley BIG Awards website at and entries are open until midnight on Saturday 1st September.

There is advice on the website on how to win awards and we are also offering free one to one